Thursday, October 31, 2019

Luckier Than Stars Essay Example | Topics and Well Written Essays - 2000 words

Luckier Than Stars - Essay Example They hope that teaching a wide array of literary genre will do the trick, simply willing that students will find for what it is they’re looking. But what a joke! It is not this which tickles the inner pendulum. There is something powerful about language. It battles that fear. Pick a book up that speaks about theory and one effaces that internal environment battle of not being able to use the pen. Here one’s spirit can move forth freely. Whittier’s (n.d., p. 151) The Wife of Manoah To Her Husband portrays a mental breakthrough of the internal critic: â€Å"I bowed my face, in awe and fear . . . On the dear child . . . Oh God! I said, THY WILL BE DONE!† Undoubtedly the author attains a conclusion about theory. Because writers of creativity are continually using an attractive mix of an ingenuous dance, a dance between â€Å"the rational and intuitive† (Hanlon n.d.) right and left hemispheres of the mind. Whittier’s theory in the poem is of a sup reme being’s dominance. Humans have all kinds of theories, all of them spiked with a bit of creativity’s work. There is one for washing, â€Å"I’ve never washed my shadow out . . . And stuck it in the washtub . . . I put it in soap and bleach and stuff. . . † (Silverstein 1974, p. 113). All of writing merely serves as a process of transmission. In a similar way that neurotransmitters in the human mind play across the lines of a back and forth running practice, the conscious mind constantly seeks out old connections, so as to spawn new ones to grow. Metaphorically, the mind builds an incredible structure, more powerful and awe-inspiring than architects could ever dream of designing. Schema theory marks the ways in which schools struggle to accommodate this unique oddity of the human mind. Yet the concept maps, the chalkboard discussions in which all students bring together their personal emotions and background knowledge about a particular subject matter, has a greater purpose at work than simply informational storage. The absence of this purpose generates most educational detriment. Rosenblatt verifies: â€Å"The text has the potential to evoke meaning but has no meaning itself; meaning is not a characteristic of texts† (cited in the University of California n.d.). A relationship is at work between the material and the reader. A reader needs to breathe, needs to believe. Schema theory represents units of connection in the way the mind works, but those who truly understand it know that it is a more an expression of self, like adding wildflowers to a growing vase: ~ ’Magine ’Dat ~ I used to call my uncle ‘Jet,’ For he was Jeff, my aunt said. The door to his room ‘locked,’ Inviting me to ‘bang,’ ‘bang,’ it. Walking up on Sesame Street. Ernie was telling me stories, But I confused them with reality. This pretty orange person knew Cookie Monster caused cookie crumbl es, Since his blue form was related, As I saw him with those yummies. So I saw myself with my nickname. For Jet called me ‘Cookie.’ Growing up didn’t seem difficult, Even though adults told woes, Because life was so exciting. ’Magine ’dat, said I with candor, So many wonderful things I Couldn’t stop my puzzlement, From questioning my mom’

Tuesday, October 29, 2019

Assessing the outcomes of generation-y customers loyalty Literature review

Assessing the outcomes of generation-y customers loyalty - Literature review Example In response, banks have developed both offensive and defensive strategies in a bid to strengthen customer loyalty to their brands. Nonetheless, it is imperative to the players in the banking sector to note that development and maintenance of customer loyalty is the basis for increased profits because it leads to repeat patronage, positive word of mouth and less sensitivity to prices. The implication is that customer loyalty is a major determinant of profitability and the market share (Jumaev, Kumar & Hanaysha, 2012). Banks can only achieve customer loyalty if they are aware of some of the factors that are crucial for customer satisfaction and customer loyalty (Jumaev, Kumar & Hanaysha, 2012). Moreover, studies also show that customer loyalty is a subject of the particular type of the market segments. The youth generation is an important segment that has been much attention from the banking sector and they are fondly known as Generation Y because the young people exhibit unique buying powers based on their incomes (Castells, 2013). Since there is always a major competition for the older customers, banks are now shifting their focus to the younger people with appropriate strategies to retain them and also develop a strong loyalty to their brands. The particular focus on Generation Y is also triggered by the fact that they constitute a bigger percentage of the population of the developed countries. On the other hand, reaching customers at younger ages leads to strong relationships with the organization. Therefore, it is imperative to study the dynamics and elements that influence loyalty and satisfaction of the Generation Y through a search of the existing literature. The banking sector having been faced with fierce competition has witnessed numerous efforts for gaining competitive advantage (Delis, 2012). One of the common strategies with the most banks today

Sunday, October 27, 2019

Infants Secure Attachment To Different Caregivers Social Work Essay

Infants Secure Attachment To Different Caregivers Social Work Essay Experience of early childhood attachment is at the base of healthy child development and works as the framework for the intimate relationship with others. Early manner of communication between the caregiver and child shapes the attachment relationship. The outcomes of infant attachment considered to be long-term and influences generations of families. According to Bowlby who developed theory of infant-caregiver attachment, attachment security characterizes the confidents of infants in their caregiver, and can be observed through how they interact with their caregiver and how they make use of the caregiver as a secure base to explore their environment (Brown, McBride, Shin Bost, 2007). Attachment theory, therefore, has been regarded as the major structure for the research of mother-child attachment, and it also might offer a practical approach for examining attachment development between other caregivers and infants. Nonetheless, in spite of a number of researches on mother-child att achment has conducted, we still are unfamiliar with attachment relationships between other caregivers such as a father and adoptive parents. Because of the socioeconomic changes that have occurred in the United States during the past three decades, more mothers, with infants, work outside the home and, in many cases, new roles for fathers within the home increased, and many couples with a variety of reasons decided to adopt children also increased. Therefore, this paper explores whether an infant can develop secure attachment to a caregiver other than their primary caregiver, usually mother, and then how father and foster mother-infant attachment relationship different from ordinary infant-mother relationship. Importantly, sensitivity has been considered as a key predictor for secure caregiver-infant attachment. Despite the fact that the relatively few researches studying the attachment relationship with fathers, some studies on father-child attachment suggests that fathers can give sensitive care, an important factor for developing secure attachment, for their children as much as mothers can; therefore, the level of attachment between father and child appears to be comparable to that usually found with mothers (Brown et al., 2007). Moreover, Brown et al. (2007) found that when fathers employed favorable parenting activities, father involvement time does not seem to affect on secure father-child attachment. More specifically, infants tended to form quite secure attachment relationships despite the fact that either their fathers were more involved or disinvolved. When fathers, on the other hand, employed less sensitive child-rearing, increased father involvement was associated to an insecur e father-child attachment (Brown et al., 2007). Therefore, father-child attachment is influenced by fathersà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢ parenting quality, and increased involvement is better for building attachment only when it accompanied by positive parenting. In addition, another research showed that fathers who valued the parental role were more tend to have a secure attachment with infants, but this connection was marked only when fathers have positive marriage, conceivably because these fathers are more prone to be given helping hand from their partner (Wong, Mangelsdorf, Brown, Neff Schoppe-Sullivan, 2009). Yet interestingly, fathers who valuing the paternal caregiving role might promote secure attachment of temperamentally difficult infants, for such fathers may be tend to support them with daily child-rearing activities and be adjusted to emotional needs of their infants as well as their other demands. Accordingly, temperamentally difficult babies would be more prone to attach securely to fathers in this circumstance. Even though all adopted children go through a stressful disjointing from their attached figures and are replaced with new attachment figures in the foster family, they are also able to develop and become attached to their fostering families. Jeffer and Rosenboom (1997) examined 80 mothers and their infant from all over the world, adopted between at age of 6 month and 8 month olds, in the Strange Situation when they were 12 and 18 months to evaluate their attachment. According to their study, they found more secure infant-mother attachment than insecure attachment relationship as normally expected. The actual proportion of secure attachment at both 12 and 18 months were approximately 75%, so secure attachments observed this research seemed to be stable over time (Juffer Rosenboom, 1997). Another study of attachment between foster parents and infant also demonstrated that quality of mother-infant attachment in middle-class foster families was comparable to the result of families with only biological children; however, interracial adoption were more likely to have less secure caregivers- infants attachment (Singer, 1985). It might be explained by which families who adopt children of a different race than themselves are less likely to receive hearty support from extended family, friends, and neighbors than are families who adopt children of the same race. Higher rates of insecure attachment also have found among infants who spent as a minimum of 8 months in a Romanian orphanage and then placed to foster families. Infants who adopted at an earlier age, by contrast, do not appear to have an elevated rate of insecure attachment to their adoptive parent (Chisholm, 1998). From these results, although adopted age of infants seems to be a critical factor whether they develop secure or insecure attachment to foster patents, adopted infants are capable of attaching to their new caregiver, and in turn, adoptive parents are responsive enough so that they can meet their adopt ed babiesà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢ needs and be a their lighthouse as well. Since infants can develop securely attached relationship to other caregivers, the long term effects such as resiliency to new environments and having positive behaviors and expectances are assumed to be similar to which mother-infant relationship likely to have. Even though the comparison of attachment in foster and non-foster families was reasonably resemble, the outcome sometimes do not exclude the potential importance of insecure or disrupted post-infancy family relationships as a source for the adjustment problems of the adoptee. The study showed that when children reached to school age, they faced to the reality of adoption and begins to be aware of their circumstances, including being abandoned by their parents. Consequently, they often feel frustrated, doubtful, and become insecure to their current families relationship (Singer, 1985). Nonetheless, it appears that the higher occurrence of troubles accounted later on in such families cannot be explained only by attachment probl ems of earlier life because early secure attachment counteracts to these problems and buffers the negative emotion to some degree. In conclusion, infants can develop secure attachment not only to their mothers but also other caregivers, including fathers and adoptive parents. It seems that infants can become attached to any caregivers, provided that those caregivers interact with them on a regular basis, provide physical and emotional care, and are emotionally invested in the child. Sensitivity plays crucial role in secure attachment development between caregiver and infant; on the other hand, the amount of time parents involves in parenting appears to be less related to secure attachment development. The similar positive outcome of secure attachment can be expected to the attachment relationship among father- and adoptive parents-infant. Children are born prepared to form relationships with those who care for them, and those early experiences influence the relationships that they develop within the family and in the greater world outside of the home. Consequently, relationships affect childrenà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢s healthy development, and childrenà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢s development, in turn, transforms their later fine relationship.

Friday, October 25, 2019

Benjamin Franklin Essay example -- essays research papers fc

Benjamin Franklin-Scientist and Inventor Benjamin Franklin has influenced American technology, and indirectly, lifestyles by using his proficiencies and intelligence to conduct numerous experiments, arrive at theories, and produce several inventions. Franklin's scientific and analytical mind enabled him to generate many long lasting achievements which contributed to the development and refinement of modern technology. Few national heroes, including George Washington and Thomas Jefferson, played a more significant role in shaping the American way of life than Franklin. According to Fowler, "He personified the ideal of the self-made man, and his rise from obscurity to eminence exemplified the American dream" (32). Looby adds, "The study of Franklin's image for the past two centuries shows that his legacy had a distinctive place in American culture" (85). It has been felt by many people over the years that there was no United States inventor as great as Franklin until the time of Thomas A. Edison (Blow 24). Franklin's words to a friend in Pennsylvania, Joseph Huey, best explain his attitude not only toward what he considered his civic duties, but also his investigations as a scientist or philosopher. He made some of the most famous and certainly the most practical discoveries of his time. "For my own part, when I am employed in serving others, I do not look upon myself as conferring favours, but as paying debts. In my travels, and since my settlement, I have received much kindness from men, to whom I shall never have any opportunity of making the least direct return . . . I can therefore only return on their fellow men; and I can only show my gratitude for these mercies from God, by a readiness to help his other children and my Brethren" (Dineen 6). Wright quotes Franklin as saying, "As we enjoy great advantages from the inventions of others," and, "we should be glad of an opportunity to serve others by any invention of ours" (19). Franklin summarizes his attitude toward his inventions by asking the question, "What signifies Philosophy that does not apply to some use?" (Fleming 21). Another time Franklin is quoted as saying, "Utility is in my opinion the test of value in matters of invention, and that a discovery which can be applie... ...ngame, Roger. Benjamin Franklin: Envoy Extraordinary. New York: Coward-McCann, Inc., 1967. Clark, Ronald W. A Biography: Benjamin Franklin. New York: Random House, 1983. Cohen, I. Bernard. Benjamin Franklin: Scientist and Statesman. New York: Charles Scribner's Sons, 1975. Dineen, Michael P. The Most Amazing American: Benjamin Franklin. Waukesha, Wisconsin: Country Beautiful, 1973. Donovan, Frank R. The Many Worlds of Benjamin Franklin. New York: American Heritage Publishing Co., 1963. Fleming, Thomas. The Man Who Dared The Lightning: A New Look At Benjamin Franklin. New York: William Morrow and Company, Inc., 1971. Fowler, Mary J. Great Americans. Grand Rapids, Michigan: The Fideler Company, 1960 Looby, Christopher. Benjamin Franklin. New York: Chelsea House Publishers, 1990. Meltzer, Milton. Benjamin Franklin: The New American. New York: Franklin Watts, 1988. Potter, Robert R. Benjamin Franklin. New Jersey: Silver Burdett Publishers, 1991. Seeger, Raymond J. Benjamin Franklin: New World Physicist. New York: Pergamon Press, 1973. Wright, Esmond. Franklin of Philadelphia. Cambridge Massachusetts: Harvard University Press, 1986. Benjamin Franklin Essay example -- essays research papers fc Benjamin Franklin-Scientist and Inventor Benjamin Franklin has influenced American technology, and indirectly, lifestyles by using his proficiencies and intelligence to conduct numerous experiments, arrive at theories, and produce several inventions. Franklin's scientific and analytical mind enabled him to generate many long lasting achievements which contributed to the development and refinement of modern technology. Few national heroes, including George Washington and Thomas Jefferson, played a more significant role in shaping the American way of life than Franklin. According to Fowler, "He personified the ideal of the self-made man, and his rise from obscurity to eminence exemplified the American dream" (32). Looby adds, "The study of Franklin's image for the past two centuries shows that his legacy had a distinctive place in American culture" (85). It has been felt by many people over the years that there was no United States inventor as great as Franklin until the time of Thomas A. Edison (Blow 24). Franklin's words to a friend in Pennsylvania, Joseph Huey, best explain his attitude not only toward what he considered his civic duties, but also his investigations as a scientist or philosopher. He made some of the most famous and certainly the most practical discoveries of his time. "For my own part, when I am employed in serving others, I do not look upon myself as conferring favours, but as paying debts. In my travels, and since my settlement, I have received much kindness from men, to whom I shall never have any opportunity of making the least direct return . . . I can therefore only return on their fellow men; and I can only show my gratitude for these mercies from God, by a readiness to help his other children and my Brethren" (Dineen 6). Wright quotes Franklin as saying, "As we enjoy great advantages from the inventions of others," and, "we should be glad of an opportunity to serve others by any invention of ours" (19). Franklin summarizes his attitude toward his inventions by asking the question, "What signifies Philosophy that does not apply to some use?" (Fleming 21). Another time Franklin is quoted as saying, "Utility is in my opinion the test of value in matters of invention, and that a discovery which can be applie... ...ngame, Roger. Benjamin Franklin: Envoy Extraordinary. New York: Coward-McCann, Inc., 1967. Clark, Ronald W. A Biography: Benjamin Franklin. New York: Random House, 1983. Cohen, I. Bernard. Benjamin Franklin: Scientist and Statesman. New York: Charles Scribner's Sons, 1975. Dineen, Michael P. The Most Amazing American: Benjamin Franklin. Waukesha, Wisconsin: Country Beautiful, 1973. Donovan, Frank R. The Many Worlds of Benjamin Franklin. New York: American Heritage Publishing Co., 1963. Fleming, Thomas. The Man Who Dared The Lightning: A New Look At Benjamin Franklin. New York: William Morrow and Company, Inc., 1971. Fowler, Mary J. Great Americans. Grand Rapids, Michigan: The Fideler Company, 1960 Looby, Christopher. Benjamin Franklin. New York: Chelsea House Publishers, 1990. Meltzer, Milton. Benjamin Franklin: The New American. New York: Franklin Watts, 1988. Potter, Robert R. Benjamin Franklin. New Jersey: Silver Burdett Publishers, 1991. Seeger, Raymond J. Benjamin Franklin: New World Physicist. New York: Pergamon Press, 1973. Wright, Esmond. Franklin of Philadelphia. Cambridge Massachusetts: Harvard University Press, 1986.

Thursday, October 24, 2019

Coping with Death

Existentialists and intellectuals relatively have similar views about certain things. Existentialists are intellectuals while some intellectuals can be existentialists. However, there are instances when their philosophies can reveal differences which make them stand out and identify themselves. This paper aims to discuss how one is likely to cope with the issue of death in an existential and intellectual point of view. Coping with Death Death has been the most absolute event that is bound to happen to human beings even before they were born.It is one constant thing that will be waiting at the end no matter how well or bad we live our lives. Throughout life, there are inevitable instances when we are forced to cope with the death of someone, whether a stranger’s, relative’s, or plainly, the thought of ours. Since existential views root from the idea of existentialism and intellectual views from intellectualism, let us first identify the distinction between these two phil osophies. One of the most famous existentialists in history is the French philosopher Jean-Paul Sartre.He defined existentialism as a philosophy which focuses on the existence of man alone and not on his essence or for any other purpose. He argued that man exists without meaning or definition. However, he stated that essence and meaning only manifest later in our lives. It is through our decisions that we come to begin the definition of our existence (Earnshaw, 2006, p. 74). Clearly, it is evident in his argument that religion is out of the picture. In the book Existentialism, Steven Earnshaw quoted Sartre’s (2006) claim:If man as the existentialist sees him is not definable, it is because to begin with he is nothing. He will not be anything until later, and then he will be what he makes of himself (p. 74). Based on the definition by Sartre, it is now reasonable to say that existentialists view death as something that just happens without any meaning at all. If we are to cope with it existentially, it can be claimed that death is a fearful event because it does not provide a sensible reason.It does not label our meaning; rather, death ends it. On the other hand, there are also existential arguments with regard to death which claims that death is necessary to remind us of â€Å"possibilities. † Without death, one would not be obliged to be cautious in his/her decisions because that individual has all the time in the world to do them in â€Å"trial and error. † Now, we move on to intellectualism. This philosophy is actually quite self-explanatory in nature. An intellectual acts in accordance to reason.Similar to existentialism, intellectualism also disregards the involvement of religion, for religion is based on faith which is unfounded with solid evidences. Nonetheless, intellectuals can have different ways of coping with death. Since reason is more complex than the idea of â€Å"existence comes first† by Sartre, intellectuals can va ry in their opinion of death. As for me, if I am to cope with death intellectually, I can start off by going back to the theory of evolution.As rational and mortal animals, we are capable of deteriorating because of several conditions such as diseases, old age, natural disaster, etc. Hence, death is a cycle which is scientifically normal and inevitable. Most likely, if one is to view the concept of death either existentially or intellectually, he or she is still subject to fear its arrival. However, there is a loophole in both of the arguments because the root of our existence is still questionable. They can bring up the Big Bang or the Theory of Evolution, but as far as I am concerned, there is no solid evidence of the first inhabitants on earth.As long as theories have not been proved with concrete evidence, there is no way that we can reach the answers about life and death. In any case, existentialism and intellectualism do not provide the perfect way to cope with issues like dea th. What they can only provide is the flailing argument that we are considered materials which have the capability to break down and crash at any point in time. Would it not be better to accept death knowing that something unimaginable is waiting for us?

Wednesday, October 23, 2019

Kinh Do Bakery

Executive summary This report was aimed at analyzing current issues in the organizational environment of KDC and providing recommendation for the company to improve its performance regarding environment. The analysis focuses on the external environment of KDC. Overall, KDC has a quite favorable external environment to a certain extent to make out the most of it. However, each of the factors in its external environment have good and bad effects on its outcome, realizing and understanding all of which can help the corporation to exploit the most from the environment and avoid mistakes reducing its achievements.External environment is divided into general and specific factors. In the general environment, economics is enduring massive fluctuations, making customers cut down expenditure and turn to economically efficient products. The political condition in Vietnam is stable, appropriating for applying in a long time. Whereas, the life styles of people are under a considerable change, the y adopt time- saving meals, which is an opportunity for instant foods of KDC. Nevertheless, the instant foods are also proved not to be so good for health.Finally, beside a potential domestic market, which possesses an ideal population structure, as Vietnam joined in WTO, it comes a chance of extending KDC’s market into the world. In the specific environment, because of the significant drop in people’s income comparing to real value of commodity, the purchasing power of customers decreases. The widespread of fake and low quality goods turns out to be an opportunity for KDC as people trust in established organizations.Regard the potentiality of confectionery industry development in Vietnam, it is easy to understand the vast number of KDC’s rivalries in the market, and despite the leading role of KDC, the others have their own considerably outstanding strengths. KDC has a wide variety of suppliers both from domestic and abroad, which bring not only benefits but al so disadvantages due to the differences in price and the distance to deliver. Finally, pressure groups always react in case of wrongdoings.With a view to solve the problems and exploit the market, KDC should cut down the price, diversify the products, build development and extend plans. They also should consider more about the responsiveness to the consumers and society I. Introduction KD is a big corporation which is the combination of many subsidiaries and each of which has the specialized production. However, when it comes to the brand name of KDC, people often associate it with the confectionary production, which is under implement of Kinh Do Bakery.Established in 1993, after 19 years of development, this company has become the leading one in the food industry. KDC is considered to be one of the well-known joint- stock company which is not only dominating in the market of Vietnam but also expanding to the international scope. In the recent years, though the economic recession ha s put a lot of pressure on the well-being of many companies, KDC still has the good performance and even make the incredibly high profit in the stock market of Vietnam.The annual report of KDC reveals that in 2011, the revenue increased by 32% and on average every SBU achieved the growth level of 2 digits. As food processing is the main production activities and also the base for the development of the whole group, the annual turnover from this section strikingly accounts for nearly 90% of the total revenue for the corporation. The customer that KDC targets at is the Vietnamese one especially children because normally, the confectionary good is more preferred by this group than the adults.Therefore, what the company is producing and providing to the market is of various kinds including candies, cakes, soft drinks, ice cream and other product made from milk. In addition, they have the desire for bringing their products to the world market to consolidate their position and get more pr ofit. No matter what strategic goal that KDC aims at, they always consistently follow the mission of the company which providing customers with the safe, delicious and nutritious products and trying to meet the changing their needs to fulfill the dream of making life better day by day.By that way, KDC can maintain its long-established reputation in the food industry as well as sustainable and non-stop development in the future. II. External environment analysis of KDC 1. General environment like any other organizations KDC is affected by its general environment which includes economic, political , sociocultural, demographic, technological and global conditions. 2. 1 Economic conditions Recently, Vietnam’s economy has been undergoing massive fluctuations which have affected almost companies including KDC.First of all, the years ranging from 2008 up until now, the issues of escalating inflation and high interest rate have posed numerous threats to businesses (Tu 2011). It is un doubted that those components of the economy have changed spending behaviors of customers, who may cut down their expenditures on luxuries as well as become more critical about what to buy and how much to buy. This may be a real challenge for KDC since the corporation is well known for high quality and costly products. 2. 2 Political/ legal conditionsThere is no doubt that political and legal situation of each nation always exerts profound effects on its business performance. In terms of politics, it is widely accepted that political environment in Vietnam is relatively stable, which gives KDC an opportunity to apply its development policies in a longer time frame without having to follow various political institutions. Concerning legal aspect, Vietnam Government provides and enforces Business Law by which an organization operates. For instance, in May1st, 2012 the Tuotre. vn reported that Vietnam Government passed through the Law which required higher minimum salary.Consequently, K DC had to spend more on salary for its employees. Hence, legal environment in Vietnam not only brings about advantages to a confectionary producing firm like KD but also creates barriers to the expansion and development of the corporation. 2. 3 Sociocultural conditions In recent years, Vietnam’s society and cultures have been experiencing considerable changes, which brings about the change in consumers’ life styles. One of which is adopting time saving meals instead of traditional ones, which is beneficial for instant foods industry- the major of KDC.This can be regarded as a big opportunity for all the businesses which manufacture instant food like KDC. Meanwhile, there is also another dominant trend in today’s society which to some extent may affect KDC. That is the shift in the Vietnamese perception in the importance of health in their lives. Thus, it is trendy now that more and more people put much emphasis on food hygene and safety when making choices of fo od. It means that they are tending to consume the products which are rooted in long-established and well-known brands.This is undeniably an obvious advantage to KDC which is by far top-of-mind company in Vietnam food industry. However, it is also posing challenges for KDC considering the confectionary sector. It is universally known that the products such as candies, cream cakes and so on are among the major causes of obesism, which may lead to cardiovascular diseases and other serious problems (Bang 2011). As a result, people in modern culture with educational improvements have been gradually changing their tastes to adjust to products which contain low fat and cholesterol intake.This would be a big issue for KDC which operates in the field of manufacturing products with high volume of sugar, milk and butter. This is a big challenge for KDC to innovate the ingredients in its products to meet these new requirements from its customers. 2. 4 Demographic conditions As reported in the C IA World Factbook in 2011, Vietnam has an ideal population structure, consisting of more than 90% of youth and mature people within working age. This has contributed to creating a vibrant and potential market for KDC in private and food industry in general.Moreover, this striking pattern in age structure of the country also brings about a significant benefit for KDC, which does business in food manufacturing sector with high demand for labors. 2. 5 Technological conditions It is obvious that technology is a very active element filled with numerous opportunities and threats to enterprises. First of all, as widely accepted, the introduction of modern technology helps simplify a variety of complicated and time-consuming manufacturing processes, contributing to optimizing efficiency and improving profits for many firms.However, in Vietnam, it seems to be an immense challenge since there is a shortage of qualified staffs to meet the new requirements of knowledge economy such in-depth und erstanding of advancements in science and technology. In addition, our country also ranks behind many other countries in the world in the field of technological applications as well as transferring. According to the Report of the World Economic Forum (WEF) published in recent years concerning technology indicators, the order of our country is 92 out of 117 hile that of Thailand is 43. Hence, it can be concluded that this would an immense challenge for KDC to cope with technological issues today given the explosion of newly emerging technologies, which has and has been making existing ones become quickly obsolete and need innovating much more frequently than ever. 2. 6 Global conditions As reported in the VTC news, Vietnam has officially become a member of the World Trade Organization-WTO. This has marked an important turning point in the country’s development in all aspects.In terms of economy, joining the WTO has given domestic enterprises an opportunity to integrate into th e global economy, expanding their scope of market. Nevertheless, it may also pose threats to many firms as it would attract more and more foreign investment into the country, creating harsh competition in domestic economy. KDC may also be put under this threat unless it could reinforce its outstanding position in customers’ mind. In addition, the opening of the country’s economy to the global one also means that our economy will be influenced by fluctuations in other economies.In recent years, the whole world has been suffering a long period of economic downturn, which has resulted in a dramatic decrease in purchasing power even in developed countries. Thus, not only KDC but also numerous enterprises all over the world would have to address this problem to gain an outstanding position in the gloomy picture of global economy. 2. Specific environment 3. 7 Customer According to Stephen P. Robbins and Mary Coulter, the specific environment is the external factors directly affecting managers’ decisions and actions and is of the most relevant components to the achievement of the organization’s goals (Robbins2009, p. 8). As specific environment is unique to each organization, it is worth analyzing the specific environment of KDC to find out its opportunities and threats. Customers seem to be first mentioned as an organization’s existence is for their demands. Consequently, this is the objective that organizations have to satisfy initially. Naturally, customers always want to buy goods at the lowest price and highest quality, which pushes organizations to race in the field of price and product’s quality pressure.It is quite challenging in the case of price pressure as the price of inputs is increasing faster over time whereas the income and purchasing power of consumers are limited. According to the Vietnam economic forum, in 2009, GDP of Vietnam decreased by 51 years in comparison with Indonesia, 95 years with Thailand and 15 8 years in comparison with Singapore (Le Khac 2012). In the article titled â€Å"Moi lo lon: gia ca tang cao thu nhap tang cham† (2007), the author also mentioned about the alarmingly increasing trend of necessary goods including food, which had strong negative impacts on the living standard of people with low income.Despite the increase of production cost, organizations still have to maintain their quality of goods because without it, consumers will reduce their purchase. Especially in the context of fake goods and low quality goods widely spread in the market, the challenge that KDC has to face is not easy. The article â€Å" sua kem chat luong, banh keo qua ‘dat’ tran lan† (2005) reveals that market control forces discovering successively increasingly cases of producing and delivering fake and low quality goods, included products faking KDC’s, which absolutely negatively affects the prestige of the company.However, the number of consumers trustin g in KDC and buying its products always ranks first in comparison with other domestic confectionery companies, showing the advantage of it over the rivals, the total revenue of 4 other largest companies in term of confectionery which are Hai Ha, Huu Nghi, Biscafun and QNS is only equal to 73% of KDC’s (2012). One more problem that the company itself realized is that the bird flu, which affects the quality and price of eggs_ the major ingredients in making KDC’s products, raised the cost of production and reduced the sale of the products (2012). . 8 Competitors Although KDC is the largest confectionery company in Vietnam, it does not mean that it can eternally maintain the current position without caring about other less successful companies and other kinds of competitors. The main current rivalries of KDC are Hai Ha, Huu Nghi, Biscafun and QNS. While KDC focused on the high and medium grade products, others tend to pursue producing the common grade products. And wherea s KDC is the leader in the market share of moon cake, AFC and sweet biscuit, those 4 companies also ave their strong positions in other products: BBC lead in candy market, HHC lead in chew and Jelly market, Huu Nghi well-known for Tet jam and industrial salty bread, which also bring them great profit and still tremendously potential to exploit (2012), from the research, we realize that although the way KDC is following is highly profitable and still grow fast, it may be rather risky when the income of consumers is low and they cannot afford its products in the future, in that case, they can turn to other brands.It also exists the case of consumers changing their tastes, and demand more the products that KDC does not focus to, which can reduce sharply its sale revenue. Additionally, the confectionery industry is one of the most potential industries in Vietnam ( from 2008 to 2012 the production of confectionery increases by 114. 7% per year despite the depression  (2007), so the cha nce of new entrants coming to it and take parts of KDC market share is of high likelihood 3. 9 SuppliersRegardless of however potential the market is, without suppliers, a company cannot perform anything. Suppliers, defined as who provide not only materials and equipment but also financial and labor resource, play a crucial role on the well-being of companies. In the case of KDC, the suppliers of raw materials are determined by its vision and mission. As the quality of products is what factory puts the most emphasis on, KDC has a tendency to coordinating with the partners of high prestige supplying high quality and clearly-rooted materials.The main inputs such as sugar, eggs, flour, admixtures are taken from the domestic market while milk powder and chocolate are from the global one, particularly, France, Thailand, Australia, and New Zealand. It can be acknowledged as an opportunity of KDC because the materials in the internal market are always available and it just has to deal with negligible carrying cost. Whereas, the wider spread of supplier network over the world market enables KDC to be flexible in ensuring the inputs for production.Along with the opportunities, suppliers also pose a lot of threats to the company in different ways, the first of which is through prices. As announced in the annual report of KDC in 2011, due to the inflation, the firm suffers from dramatically increasing and unstable prices of material together with the rises in salary and utilities expense, which leads to a significant drop in total revenue of KDC. Moreover, as KDC imports some materials from the external market, they are the price takers. Therefore, they will encounter some problems because of the fluctuations in the world prices.Back to the domestic market, the changing prices of inputs, especially sugar is really a pending issue. Not only KDC but also many confectionery producing corporations also get exhausted with the discrepancy between the sugar price at the beginni ng and the end of the harvest. While the price of confectionery does not change by 10 % per year, the sugar price fluctuates by nearly 30% (Hung, cited in thesaigontimes. vn, 2012) What is more, company effectiveness of performance is reduced significantly by supply chain disruption especially in global sourcing.Rob Handfield (2011, p3) points out that the delay in supplying can cut down shareholder value by as much as 10% or even worse in ‘time-sensitive† environments where early market introduction is critical to success. KDC also gets part of its inputs from the external market through shipping so it is impossible to avoid the risk of supply chain disruption, which means a great deal of time and money wasted. 3. 10 Pressure groups. One more factor that a firm often has to bear in mind derives from pressure groups, which are the ones attempting to influence the actions of organization.Every organization has its own pressure groups and as for KDC, the 2 groups that have the role in regulating KDC’s performances are Environmental Protection Group and Customer Right Protection Group. The EPG takes investigation of the treatment to wastes from production activities of KDC to determine whether it does harm to environment or not. If there is any problem, they will reflect it through the medium to force the company to correct it or make some compensation. The CRPG monitors the action of KDC from the step of taking inputs to processing and packaging to ensure it is safe to the health of customers.As the social attitudes change so does the power of pressure groups. In 2008, KDC had been blamed for using milk powder that contains melamine- one toxic substance- to produce cakes. Under the pressure of media, KDC had to carry out a careful test to make sure that the production was absolutely reliable. ( Thao, cited in baomoi. com,2008) | | | | | III. Recommendations In term of specific environment, as confectionery demand is rather elastic due to its e normous number of close substitutes, the lower the price is, the higher the demand is, especially in these dark days of the economy.Hence, it is obvious that KDC should take a set of actions in terms of price to motivate consumers to purchase more such as reducing the price of products, or giving promotions when they buy a certain large amount. Such programs will not only raise the company’s revenue but also make its reputation much more well-known. The marketing work also should be taken into consideration since the current advertising campaign of KDC is not of high effectiveness. Thus to make the quality of its products known and then highly regarded by people, it should promote advertising and marketing strategy.As regard competition, to be more competitive to best exploit the market, it is thought that KDC should research and build development plans, diversifying its products and expanding to other markets, this will both helps KDC to avoid the case of lower revenue due t o the change of consumers’ taste and bring about enormously larger revenue if successful. For the suppliers, the careful analysis over opportunities and threats that supplier chains bring about gives the implications for the company to direct its actions. As for KDC, to minimize the negative impacts of suppliers, it has to face 2 ill-minded questions.The first one is how to reduce the purchasing prices of inputs. To enjoy the low-cost sourcing, it is advised that KDC should make a periodical purchase with extreme amount of materials. By that way, KDC is benefit from the great negotiation power over its partners about the prices. Another question is how to manage the risks from tardy delivery progress. According to Handfield, the most critical action is to develop the supplies chain strategies to detect the problems, assess the negative impacts and also mitigate them.In the case of KDC, they should sign the strict contracts with its partners, forcing them to adhere to the cont racts to ensure about the delivery progress. Moreover, it is better for KDC to make plans of frequently checking the materials left to be active in ensuring the inputs for manufacturing. Besides suppliers, KDC should pay attention to the pressure groups. The only way to get out of the impacts of them is doing things right. In particular, KDC is encouraged to give priority to the customer rights by providing the safe goods to consumers with appropriate prices.Moreover, it is necessary to develop a business plan of manufacturing parallel with protecting environment. It is the way KDC performs its social responsibility. Turning to external forces in the general environment, there is no denying that KDC should take these components into thorough consideration. Concerning opportunities, the firm should understand and take advantage of them to reinforce its competitive advantage over other competitors. For instance, in terms of demography, Vietnam seems to be a dynamic and potential marke t for confectionary products.Therefore, KDC should seek the ways to expand their scope of production as well as diversifying their items to meet new requirements from different customers. Turning to the issues that are generated by the general environment, the firm should stay alert and pay more attention to them if it does not want to be put under serious losses. Specifically, it is obvious that KDC should take into account the fluctuations in the open market as well as changes in the Government rules and regulations to respond quickly and make appropriate adjustments for its strategic management.IV. Conclusion To sum up, it is concluded with no doubt that KDC is doing an extremely good business, which brings about a strikingly high economic profit and also gets the KD’s brand name familiar with the customers in the domestic market as well as the global one. To attain this achievement, beside some internal factors of the company such as the good manager, skillful employees o r great capital, the external environment of KDC also makes a significant contribution.The general factor, which include economic, demographic, technological, social, cultural, political/legal, global, though do not have the direct impacts on the performance of KDC, they still serve as the frame to set the standard for all business activities. On the contrary, KDC is influenced by four specific elements namely customers, suppliers, competitors and pressure groups. They act as the determinants of the success or failure of KDC. Hence, it is required for KDC to carefully understand the opportunities as well as threats that these factors pose on the company to have the right direction for development in the future.REFERENCE ‘Danh sach nha cung c? p nguyen li? u cho Kinh Do. ’ 2011 [online] Available at URL : . http://www. tuhaoviet. vn/index. php/tin-tuc/tieu-diem/199-dac-diem-cua-nganh-banh-keo-viet-nam#. ULFf_4c2aIU. KDC (Accessed on November 24,2012) Hung, 2012, ‘ Nien v? mia du? ng 2012/13 : cu? c chi? n gia c? ’ [online] Available at URL : http://www. thesaigontimes. vn/Home/kinhdoanh/dautu/84914/Nien-vu-mia-duong-2012/13-Cuoc-chien-gia-ca. html. ( Accessed on November 24, 2012) Thao, 2008, ‘ Kinh Do: s? a nguyen li? u khong ch? a melamine’ [online] Available at URL : http://www. baomoi. om/Kinh-Do-sua-nguyen-lieu-khong-chua-melamine/82/2048232. epi ( Accessed on November 25, 2012) Rob Handfield, 2011, ‘Reducing the impact of disruptions to supply chain’ Bang 2011, ‘11 sai l? m d? n d? n beo phi’ [online] Available at URL: http://www. eva. vn/suc-khoe/11-sai-lam-dan-den-beo-phi-c131a64320. html (Accessed on November 24 2012) CIA World Factbook 2012, ‘Vietnam Demographics profile 2012’. [online] Available at URL: http://www. indexmundi. com/vietnam/demographics_profile. html ( Accessed on November 25 2012) Dung 2012, ‘Ngh? d? nh s? 31/2012/ND-CP c? a Chinh ph? : Quy d? h m? c l uong t? i thi? u chung’. [online] Available at URL: http://vanban. chinhphu. vn/portal/page/portal/chinhphu/hethongvanban? class_id=1&_page=1&mode=detail&document_id=157436 (Accessed on November 2012) Khoi 2007, ‘Gia nh? p WTO: Ngay l? ch s? c? a Vi? t Nam’. [online]Available at URL: http://vtc. vn/10-12223/quoc-te/tin-tuc/gia-nhap-wto-ngay-lich-su-cua-viet-nam. htm (Accessed on November 25 2012) Tu 2011, ‘L? m phat va lai su? t tin d? ng’. [online]Available at URL: http://www. baomoi. com/Home/TaiChinh/doanhnhansaigon. vn/Lam-phat-va-lai-suat-tin-dung/7280942. pi (Accessed on November 25, 2012) ‘ Moi lo lon : gia ca tang cao thu nhap tang cham† [online] Available at URL: http://vietbao. vn/Kinh-te/Gia-ca-tang-cao-thu-nhap-tang-cham-Moi-lo-lon/55145690/88/ (Accessed on November 23, 2012) ‘Noi va lam: thu nhap vietnam gia ca quoc te’ [online] Available at URL  : http://vef. vn/2012-04-01-noi-va-lam-thu-nhap-viet-nam-gia-ca-q uoc-te (Accessed on November 23, 2012) ‘Sua kem chat luong, banh keo qua ‘dat’ tran lan’ [ online] Available at URL: http://vietbao. vn/Kinh-te/Sua-kem-chat-luong-banh-keo-qua-dat-tran-lan/20438509/87/ (Accessed on November 22, 2012) So sanh cac doanh nghiep banh keo hang dau vietnam’ [online] Available at URL: http://gafin. vn/20120701021441520p0c36/so-sanh-cac-doanh-nghiep-banh-keo-hang-dau-viet-nam. htm (Accessed on November 23, 2012) ‘Banh keo kinh do/ gioi thieu’ [online] Available at URL: http://www. vinacorp. vn/stock/hose-kdc/banh-keo-kinh-do/gioi-thieu (Accessed on November 19, 2012) ‘Vietnam- thi truong banh keo tiem nang’ [online] Available at URL: http://www. baomoi. com/Viet-Nam–thi-truong-banh-keo-tiem-nang/50/3279233. epi ( Accessed on November 22, 2012)